This report analyses the feedback on the content and format of our crowdfunding platform, provided by our BETA participants. The quotes in this report are extracted from the feedback forms that the participants were asked to fill out and submit back to us for review. We had lots of participants to choose from with professions ranging from casual crypto investors to full-fledged real estate investors, doctors, teachers just to name a few.
1. Feedback on Platform Usage / Content / Function
Overall, the content of the platform was highly appreciated by the participants. The purpose, flow, and functions were regarded as relevant and meaningful. Participants overall felt that the “project’s page was very detailed and very useful”. Yet, few participants suggested reducing the number of unnecessary investor information, since this would enable a more focused and relevant investor process.
Development Team: During enhancement stages, we have now reduced the sections to allow for more seamless flow during the investment stage.
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Furthermore, it was recommended to put more emphasis on the payment process and transaction speeds for example by adding in more notifications or allow users to edit higher gas fees without needing to enter MetaMask.
Development Team: Based on this feedback we have allowed users to edit gas fees within the MetaMask application to allow faster transaction speeds.
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More participant comments included: “I see LABS as an amazing investment opportunity and the resort looks amazing. The size and functionality of a project and also the investment length are important.” Many users were also excited to hear that staking would be implemented before the official launch and said that “this would help to boost the utility of LABS.”
A participant expressed interest in perhaps creating a QR code login style with mobile app usage to try and quicken or increase security measures “A LABS android/iOS app would be nice with QR code login for the main site”.
Development Team: We have since implemented google’s 2FA authentication to address this, Google Authenticator generates 2-Step Verification codes on your phone. 2-Step Verification provides stronger security for your LABS Account by requiring a second step of verification when you sign in. In addition to your password, you’ll also need a code generated by the Google Authenticator app on your phone.
2. Feedback on the format
Regarding the format, participants appreciated the LABS for setting up a BETA test for the crowdfunding project “where everyone has a role to play”. Both participants and organizers considered the crowdfunding platform as the most valuable aspect of the LABS ecosystem.
Furthermore, the communication from LABS support during the process was considered a valuable aspect of the BETA test format. The daily newsletters and interviews were highlighted on the platform also and it was appreciated that “all those in the outside world” could follow LABS.
We also used in the feedback form the “The System Usability Scale (SUS) which provides a “quick and dirty”, reliable tool for measuring usability. Our form consists of a 10 item questionnaire with five response options for respondents; from Strongly agree to Strongly disagree. Using the SUS calculation method we concluded that people were very fond of the site and would recommend it to their friends, the site scoring 85+. With all the information gathered we will continue to improve and release the next stress test in October which for those who were not selected will be included!
Reference: SUS Test
In conclusion, we would like to thank all the BETA testers who applied and the ones who had taken part, the LABS team sincerely thank all and we will amend all changes submitted from the community as well improving on the functionality of the crowdfunding platform. We are pleased that so far the community has accepted in good spirits the release of the platform.
About LABS Group
LABS Group is a digitized real estate investment ecosystem that is powered by blockchain and the community. The ecosystem, aiming to redefine the real estate investment sector, includes a crowdfunding and trading platform, a collateralized lending platform, and NFT reward solutions on resorts and hotels. Using the LABS platform, developers can easily tokenize and fractionalize their real estate, allowing them to sell or trade it.